Common questions
Straight answers
What owners ask us most. If your question isn't here, write to us or ask the assistant in the corner.
About working with us
What does Co-Intelligence do, in one sentence?
We automate the work that keeps a small business running, with software and AI, so the owner can focus on the business itself.
Why start with accounting?
Because every business has books to keep, and it's the work owners like least. The platform proves its value from the first month, and once we understand how your business works, it's easy to spot the next thing worth automating.
Do you work in Spanish?
Yes. Calls, contracts, reports and the software itself can all be in Spanish, or bilingual if your customers use both.
I'm not in Denver. Can we still work together?
Yes. Most of the work is remote. Denver clients get lunch.
Do I own what you build?
Yes. The software, the code and your data are yours. If you ever leave, you take them with you.
Am I locked into a contract?
No. Subscriptions and maintenance are month to month.
Accounting platform and AI CFO
Do you do my bookkeeping for me?
The platform does the heavy lifting: it brings in your transactions, sorts them with AI, reconciles and walks you through the month-end close. You review and approve. We make software and support it; we don't provide accounting, tax or legal advice.
Do I have to stop using QuickBooks, Xero, FreshBooks or my spreadsheets?
No. If you're on QuickBooks, Xero or FreshBooks, the platform connects to it and whoever keeps your books keeps working the same way. If you're on spreadsheets or have nothing yet, the platform can become your books, and bring in months of history.
What can I ask the AI CFO?
Anything about your business's money: which jobs or products make money, who owes you and who pays late, what cash looks like in three months, whether you can afford a hire or a new truck, why profit moved, how much to set aside for taxes. Try the sample on the home page.
Does the AI make numbers up?
No. It looks up every number in your books and shows where it came from. If the books can't answer, for example because some transactions are still waiting for your review, it says so instead of guessing.
Can the AI change my books?
No. The AI CFO reads your books; it never changes them. Nothing is recorded or sent without your OK, and automatic posting is off unless you turn it on.
Is my financial data safe?
Yes. It's encrypted, your bank connects through the same secure provider apps like Venmo use, it's never used to train AI models, and you can export or delete it at any time.
Do you file taxes or run payroll?
No. The platform keeps your numbers ready for whoever prepares your taxes, estimates what to set aside, and records payroll from the provider you already use, such as Gusto.
Can I try it before committing?
Yes. Getting started is a one-time onboarding fee that covers setting everything up, bringing in your last 3 months and 30 days on the whole platform. If it isn't for you, you stop there and owe nothing more; if it is, your monthly plan starts after the trial.
What does it cost?
A one-time onboarding fee with a 30-day trial, then a monthly plan based on how much activity your business has. Both are on the home page, and you get an exact number on the first call, not after three.
Websites
What do I need to give you?
A detailed description of what you want, your photos and logo and where each should go, and the domain you'd like. We ask about anything missing.
What if I don't like the first version?
We change it. Rounds of changes before launch are included, and we keep going until you're happy with it.
Can customers pay on my site?
Yes, through Stripe: cards, Apple Pay and Google Pay, for products, services, deposits or invoices. The money goes straight to your own Stripe account; Stripe charges its own small fee per payment.
Can customers have accounts and log in?
Yes. The top tier adds secure sign-up and login, order history, bookings, memberships and recurring payments.
Who owns the domain?
You do. We register it in your business's name and bill its yearly registration price. If you already own one, we connect it.
What does the monthly fee cover?
Hosting, security updates, backups, keeping the site fast, and small changes when you need them. Bigger additions are estimated separately.
Custom software
How much does custom software cost?
The packages on the home page show starting prices. The assistant on this site gives you an estimate in two minutes. A fixed price comes after the call and the demo, and it doesn't change unless you change the scope.
How long does it take?
You see an estimate and a quick demo within 3 days of the call. Small builds are live in 2 to 3 weeks, larger ones in 4 to 8.
What happens after it's built?
A monthly fee keeps it running, secure and up to date, and gets you fixes and small improvements. New features are estimated separately, the same way as the first build.
What if you miss the delivery date?
You get 10% off the build.
Consulting
I already have software, or a developer.
Then we plug in: build into what you have, join your team a day or two a week, or give you an honest opinion before you buy something.
How do you charge?
From $175 an hour, a day rate, one or two days a week month to month, or a fixed price for a project with a clear scope.
Will my team be able to keep it going without you?
That's the goal. Every engagement ends with documentation and a walkthrough.
Still have a question?
Write to us or book a call. We reply within one business day.